Last Updated: 5th October 2024

Welcome to Healthy You Center! These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with these terms. If you do not agree with these terms, please do not use our services.

1. Services Offered Healthy You Center provides a range of mental health services, including but not limited to:

• Counseling and Psychotherapy: Support for issues such as anxiety, depression, grief, trauma, and stress management.
• Mother and Baby Mental Health Support: Services aimed at helping parents transition to parenthood and support for attachment-based therapies.
• Adolescent and Teen Support: Counseling for young people facing challenges like anxiety, bullying, and self-esteem issues.
• NDIS Support: Assistance for individuals under the National Disability Insurance Scheme (NDIS).
• Training and Workshops: Educational sessions for individuals and organizations on various mental health topics.
• Consulting Services: Professional guidance for organizations working with culturally and linguistically diverse (CALD) communities.

2. Eligibility To use our services, you must be at least 18 years old or have parental or guardian consent. By using our services, you affirm that you meet these eligibility requirements.

3. Appointment Scheduling

• Making Appointments: Appointments can be made through our website or by contacting our office directly.
• Appointment Confirmation: You will receive a confirmation email once your appointment is scheduled.

4. Fees and Payment

• Service Fees: All fees for services will be clearly stated prior to the appointment. Fees are subject to change, and you will be notified of any changes before your appointment.
• Payment Methods: Payments are accepted via direct deposit or other specified methods. Full payment is required prior to or at the time of the appointment.
• Cancellation Policy: Cancellations must be made at least 24 hours in advance to avoid a cancellation fee. If you fail to attend your appointment without prior notice, you may be charged the full fee for the missed session.

5. Confidentiality We value your privacy and confidentiality. All client information is kept confidential and secure in compliance with applicable laws regarding the protection of personal information. However, confidentiality may be breached in the following circumstances:

• If there is a risk of harm to yourself or others.
• In cases of child abuse or neglect.
• When required by law.

6. User Responsibilities By using our services, you agree to:

• Provide accurate and complete information during the intake process.
• Respect the rights and privacy of other clients and staff.
• Refrain from any form of harassment or discrimination towards staff or other clients.

7. Liability Disclaimer Healthy You Center is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. While we strive to provide effective support, results may vary based on individual circumstances. We encourage clients to seek additional support as needed.

8. Intellectual Property All content on our website, including text, graphics, logos, and images, is the property of Healthy You Center and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our express written consent.

9. Amendments to Terms We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after any modifications constitutes acceptance of the revised terms.

10. Governing Law These Terms and Conditions are governed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be resolved in accordance with local laws.

11. Contact Information For any questions, concerns, or feedback regarding these Terms and Conditions or our services, please contact us at:

• Email: [insert contact email]
• Phone: [insert contact phone number]